A little help

NameFold support

Get help with your contacts, transfers, or a purchase.

Is NameFold available yet?

NameFold is in development. Camera scanning and on-device recognition are planned. Local contacts, CSV transfer, sharing, and purchase controls are implemented, with release and physical-device checks still to complete.

Where are my contacts stored?

In the app on your iPhone. NameFold has no account or cloud sync service. Your device backup settings may include the app’s database and retained card images.

Can I move my contacts?

CSV export transfers contact fields, including notes, but not card images. Import accepts NameFold’s CSV format into an empty library. Keep the original exported file; spreadsheet apps may change phone numbers or formatting.

What does Share contact include?

The vCard and QR include all populated supported contact fields. They exclude notes, card images, and internal app records. The QR contains the information itself, so display it only when you intend to share it.

How do I remove a card or contact?

Open the saved contact. Remove its scanned-card image to keep the contact fields, or use Delete to remove the contact. Copies already exported or saved to phone contacts are separate and are not deleted automatically.

How will Remove Ads work?

The release plan includes a one-time Apple purchase in Settings. If you have purchased it in an eligible build, use Restore Purchases with the Apple Account used for that purchase. Purchase verification may need a network connection. AdMob integration and physical purchase verification are still pending.